Shipment

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Shipping of your package

Packages are shipped within 24 hours from Monday to Friday after receipt of payment. They are sent via LA POSTE with a tracking number and delivered without signature. Packages can also be sent by COLISSIMO and delivered against signature. The Colissimo Option incurs additional costs. Whatever the chosen delivery method, you will receive a link to track your package online..

You will receive your package within an indicative time of 72/96h from the date of shipment.

You will be able to follow the entire process of your order by logging into your account on our site.

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Return of your package

If your package is damaged during transport, you can contact us by email at contact@msrp.fr

If you make a mistake, you can send us back to the following address:MSRP FRANCE 35 avenue de GENEVE 33600 PESSAC

We will send you your new product upon receipt of the package in return.

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Return conditions:

The package must not have been opened or used